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Ignition.

Our Directors

Sally Loane

Chair of the Board of Directors, Sydney Australia

I am an experienced chair, non-executive director, and business leader.  Between 2014 and 2021, I was CEO of the Financial Services Council. I am Chair of Destination NSW and a Non-Executive Director of Chubb Insurance Australia; Pankind, the Australian Pancreatic Cancer Research Foundation; and the Garvan Research Foundation. I am a member of the Advisory Board of consulting firm Orizontas and a mentor with McCarthy Mentoring. I am passionate about women’s financial independence and economic security and have utilised my experiences in financial services policy development and mentoring, and have advised government via corporate advisory boards.

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Mike Giles

Co-founder and Non-Executive Director, Sydney Australia

I have 30 years’ experience in financial services software development. During this time, I have managed and built solutions in Australia, the UK and the US for CBA, Westpac, Barclays, Lloyds and Microsoft. I’m a serial entrepreneur and previously founded, scaled and exited two enterprise technology companies – Invisic into Silicon Valley in 2002 and WealthPoint into Asia in 2006.

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Terry Donohoe

Managing Director & Chief Executive Officer, Dublin Ireland

I oversaw Ignition’s expansion into the Europe and UK markets and have 25 years’ experience in financial services including technology, operations and propositional transformation strategies and implementations. Prior to Ignition, I was a founder and CEO of Omnium Investment Platform and Commercial Director for Natulis Group AG.

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Paul McMahon

Non-Executive Director - Ignition UK, England, United Kingdom

I have 35 years’ experience as a business leader in the UK and European Financial Services sectors. I was a member of the Management Boards of Zurich, AXA and Aegon, then CEO of FNZ, before establishing my own advisory and interim Executive firm. I’ve worked with organisations such as Legal & General, BCG, Prudential and M&G plc. I have a long history of successfully deploying digital technologies to enhance business performance and played a significant role in establishing the investment platform sector in the UK. I joined Ignition in April 2021.

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Ken Lambden

Non-Executive Director, London, United Kingdom

I have over 35 years’ of experience in financial services.  My most recent executive role was as Chief Executive Officer at J O Hambro Capital Management. Previous roles include Chief Investment Officer at Baring Asset Management; Head of Equities, Chief Investment Officer and Chief Executive Officer at Schroders Australia; and Global Head of Equities of Schroder Investment Management. I am currently a Non-executive Director of Quilter Financial Planning, where I also serve as Chairman of the Investment Oversight Committee. I have also served as a Non-executive Director of RWC Investment Management. While my heritage is Australian, I have been based in London for the last 20 years.

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Stuart Kingham

Non-Executive Director, Sydney, Australia

I have over 25 years’ professional experience and have worked across investment banking and senior finance roles, specialising in financial services and wealth management, in Australia and the UK. I am Chief Commercial Officer at Challenger Limited, an Australian-based investment management company with a vision to provide customers with financial security for a better retirement. In my role I am responsible for bringing together the best of Challenger’s businesses and group functions to drive innovation and deliver great commercial outcomes.

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Our Team

Andrew Baker

Global Head of Strategy & Corporate Services, Sydney, Australia

I have over 30 years’ experience in the financial services industry in a range of senior roles in Australia and Europe, including founding industry consulting firm Tria Investment Partners in 2004. More recent roles include Global Partner and UK & EMEA lead of NMG Consulting’s London practice; and Head of Proposition, Product & Strategy at AustralianSuper. In this role I will provide assistance and guidance to Ignition’s senior management and board in developing and executing the business’s strategy in the Asia Pacific region, and broader global pension fund strategy.

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Eric Welsby

Chief Commercial Officer, England, United Kingdom

With 23 years industry experience I have held a series of leadership roles within retail financial services technology firms. Prior to Ignition I was the Global Head of Product and Strategy for Bravura Solutions having held a number of Executive roles at the company including Sales Director for EMEA as well as leading Bravura’s M&A team. Prior to Bravura I was the deputy CEO of EQ investors, a regulated Wealth Management, traditional Advice and Hybrid Advice business.

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Will Drew

Chief Operations Officer, England, United Kingdom

I have 20 years of experience working with clients across a range of industry sectors to implement and optimise technology solutions. Prior to joining Ignition, I was Head of Account Management for Bravura Solutions – a global provider of software solutions.  Before that I was a Director within the Technology Consulting practice at Deloitte where I specialised in digital transformation.

As COO Europe, I am responsible for overseeing client services associated with Ignition’s Software-as-a-Service (SaaS) proposition and will work closely with existing clients to optimise these relationships and oversee the business expansion to onboard new clients within the UK and Europe

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Marcus Gay

Head of Development, Sydney, Australia

I am a senior IT manager with over 20 years’ experience in software development. I’ve developed and led teams through many transformations. Prior to Ignition, I was Group General Manager – Business Support Systems at Vocus and General Manager – IT Services at M2 Group.

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Caitriona Harvey

Head of Digital Delivery, Dublin, Ireland

I have experience in project management across the technology, FMCG (beverages), telecom, healthcare and legal sectors, working for clients in Ireland & UK, USA and Australia. Before joining Ignition, I led digital production at CKSK, managing a wide range of types of projects including applications, mobile and web development. Prior to managing projects, I held developer roles across e-learning and marketing. As Head of Digital Delivery at Ignition I lead the global project management office; ensuring effective planning, execution and support for our client implementations to deliver innovative digital advice solutions.

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Craig Weber

Head of Advice and Content, Sydney, Australia

With over 20 years of experience in financial services and advice, I’ve worked for several prominent institutions, including AMP, Commonwealth Bank and Zurich. I have a deep knowledge of financial advice across multiple functions, including compliance, operations, risk management and advice business leadership. I’m passionate about improving access to quality financial advice. At Ignition, I lead our advice and content strategy, including building and maintaining our advice algorithms.

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Natalie Kleibert

Head of Marketing, Sydney, Australia

I have over 25 years’ experience in marketing, operations and product across life insurance, superannuation and investments and have held senior marketing roles at Tower Australia, TAL, the Association of Financial Advisers and NEOS Life. Outside of this I contribute as a volunteer director and deputy chair of the Pro Bono Financial Advice Network. I am proud to work with the Ignition team to deliver digital advice solutions to institutions that help improve the financial wellbeing of their customers.

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Duncan Angus

Principal Product Consultant, London, England

I have 15 years’ experience in financial services, creating digital and hybrid financial advice experiences supported by technology. Before joining Ignition, I held advice and proposition lead roles at Barclays and was a Chartered Financial Planner at Saunderson House, specialising in high-net-worth clients. As Principal Product Consultant at Ignition, I guide our clients’ digital advice journeys through understanding their business and technical requirements, overseeing platform configuration and optimising their benefits case to deliver transformative propositions.

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Jo Mearns

Head of Design, Edinburgh, Scotland

I am a seasoned designer with 8 years of design experience dedicated to creating intuitive digital experiences and building recognizable brands. I’ve contributed to designing digital products across diverse industries, supporting both large-scale enterprise technology and early-stage startups. As Head of Design, I lead our team of designers in creating inspiring digital experiences for our clients and our SaaS platform. I’m passionate about the transformative impact of accessible, engaging, and user-friendly digital advice.

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Darren Speirs

APAC Business Development Director, Sydney, Australia

I have over 25 years’ experience in the wealth management industry, with a deep understanding of the APAC wealth technology market from advice through to member administration. Prior to joining Ignition, I was Head of Portfolio solutions at Bravura Solution, responsible for sales, strategy and product. My experience also includes various product, project management and applications architect roles at Bravura, Westpac and Macquarie Bank.  

As Business Development Director, I am responsible for building client relationships and the delivery of sales growth in the APAC region, a core part of Ignition’s global growth strategy as the leading advice technology for financial institutions.

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Kathryn Welsh

Head of Finance, Sydney, Australia

I have over 20 years’ financial management experience across the financial services, technology, media and energy sectors in Australia and the United Kingdom. Prior to joining Ignition I worked at MOQdigital, Arrow ECS Australia, NEP Australia and Centrica Energy PLC. At Ignition, I am Head of Finance overseeing financial planning and reporting for the global group. I am passionate about driving financial success and operational efficiency and excited to be part of Ignition’s mission to work with institutions to close the advice gap.

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Claire Bradford

Head of Software Quality Assurance, Sydney, Australia

I have over 20 years’ of expertise in quality assurance engineering and engineering leadership across the finance, insurance, telecom and entertainment sectors. Prior to joining Ignition I worked at Dolby as Senior Quality Manager to lead testing for a large-scale SaaS conferencing platform. Before that I held testing lead roles at BNP Paribus and Euroclear. As Head of Software Quality Assurance at Ignition, I champion the alignment of engineering initiatives with business objectives, ensuring that our QA processes are not just a checkpoint, but a strategic cornerstone. I closely collaborate with our client test teams to ensure our clients experience seamless and successful transitions to the Ignition platform.

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